Genesys Cloud – Deprecation: Auto answer toast
| Type | Impact | Action required | Audience | Community link | Aha! link | Anticipated release quarter | Effective date (YYYY-MM-DD) | Announced on (YYYY-MM-DD) |
|---|---|---|---|---|---|---|---|---|
| Deprecation | — | — | — | — | — | — | 2025-03-17 | 2025-03-10 |
Am I affected?
You are affected if you are an agent and your admin enables auto answer. The toast pop-up that happens when agents go on queue with auto answer enabled will no longer occur.
How can I prepare for this deprecation?
You do not need to prepare.
What if I need help or have questions?
Contact Genesys Cloud Customer Care with any questions.
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