Genesys Cloud – Updated Workforce Management navigation menu

Type	Impact	Action required	Audience	Community link	Aha! link	Anticipated release quarter	Effective date (YYYY-MM-DD)	Announced on (YYYY-MM-DD)
UI/UX	—	—	—	—		—	2024-01-17	2023-11-08

A future release of workforce management will introduce a new Work Plans grouping, renaming the Work Plans module to Work Plan Configuration, and relocating Work Plan Configuration and Work Plan Rotations within this new group. For more information, see the Workforce Management Navigation Menu changes community post.

[NEXT] Was this article helpful?

Get user feedback about articles.