Genesys Cloud – Deprecation: Outbound Search Audits view
| Type | Impact | Action required | Audience | Community link | Aha! link | Anticipated release quarter | Effective date (YYYY-MM-DD) | Announced on (YYYY-MM-DD) |
|---|---|---|---|---|---|---|---|---|
| Deprecation | — | — | — | — | — | — | 2024-03-11 | 2023-08-02 |
On March 11, 2024, Genesys removed the Outbound Audits view, an independent Audit view for Outbound events. This view is in Admin > Outbound > Search Audits. Audit events will no longer be available under Admin > Outbound > Search Audits.
FAQs
Am I affected?
If you access Audit events in Admin > Outbound > Search Audits, you can now access Audit Viewer in Admin > Troubleshooting > Audit Viewer.
How can I prepare for this deprecation?
Prior to the removal date, you can use the Audit Viewer in Admin > Troubleshooting > Audit Viewer.
What if I need help or have questions?
Contact My Support.
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