AI-generated summary
Genesys Cloud is releasing scheduled desktop application updates for Mac and Windows platforms through June 2026, with progressive security, performance, and functionality enhancements. Mac version 2.47.669 (December 15, 2025) includes Chromium 142.0.7444.163 updates, refreshed Sparkle updater, and locale settings fixes. Windows version 2.47.870 (January 12, 2026) adds Microsoft CloudAP integration for advanced authentication and conditional access policies, along with elevated privileges and installer prerequisite fixes. March 2, 2026 releases upgrade to Chromium 144.0.7559.110 and introduce local network access (LNA) origin allow list configuration. Windows 2.48.896 adds 64-bit application support with future 64-bit-only delivery, updated Jabra SDK, microphone automatic gain control configuration, GPU enablement options, and runtime integrity checking. April 2026 releases address Chrome shortcuts access, blank Chromium window display issues, display scaling over 100%, Start Menu shortcuts after 64-bit upgrades, and unintended Chromium keyboard shortcuts. Final June 1, 2026 releases (Mac 2.50.27 and Windows 2.50.906) upgrade to Chromium 147.0.7727.138 and resolve Local Network Access permission issues, Jabra headset button functionality via USB receiver, OnDeviceModelService resource consumption, and WinToast notification crashes. June 22, 2026 releases (Mac 2.51.31 and Windows 2.51.912) update to Chromium 148.0.7778.218, disable Chromium lookalike URL navigation suggestions, fix incorrect default automatic updates from test environments, and improve code quality based on Codacy reports.